Computer Support Help

Managed IT Services

We think that clients deserve the time to concentrate on their business and not trying to manage their technology support needs. Our full line of Managed IT Services provide you and your staff with the computer help and support you need, when you need it! We have a Managed IT Support plan to fit every business and budget, just check out the details below:

Certified Technical Support

Why waste your time with non-certified IT consultants and technicians when you can have the real deal for less!?! Our team of technicians and engineers carry some of the most in-demand technical certifications in the industry including: CCNA, CCNP, CCIE, MCITP, MCSE, VCA, VCP, and more. Stop fighting a losing battle and put a winning team of experienced support service engineers on your side.

Key Managed Support Features

Monitor IT Basic Managed IT Premier Managed IT
Support Hours 24x7 Monitoring Only 8am to 6pm M-F 24 x 7 x 365
24 x 7 x 365 Monitoring
Backup Monitoring
Monthly Health Summary Report
Critical Updates and Patching -
Desktop/Laptop Maintenance -
Server Maintenance -
8 x 5 Onsite/Remote Support -
Backup Testing -
Product Sourcing and Ordering -
24 x 7 x 365 Onsite/Remote Support - -
Vendor Management - -
Strategic Business Reviews - Quarterly Monthly
Included Support Hours - 2 Hours Per Machine Unlimited
Critical Issue Response Time - 8 Hours 2 Hours
 
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