Managed IT Services

We think that clients deserve the time to concentrate on their business, not trying to manage their technology support needs. Our full line of Managed IT Services provide you and your staff with the computer help and support you need, when you need it! We are your Managed Service Provider in the San Francisco, San Jose, and Chicago areas and we have a plan to fit your business and budget.

Certified Support

Why waste your time with consultants and technicians with no certifications when you can have certified technical support for less?! Our team of technicians and engineers carry some of the most in-demand technical certifications in the industry including: CCENT, CCNA, CCNP, CCIE, MTA, MCITP, MCSE, VCA, VCP, CISSA, and more. Stop fighting a losing battle and put a winning team of experienced support service engineers on your side.

Services Provided

Microsoft Certified Support Partner

 

Key Managed Support Features

Monitor IT Basic Managed IT Premier Managed IT
Support Hours 24x7 Monitoring Only 8am to 6pm M-F 24 x 7 x 365
24 x 7 x 365 Monitoring
Backup Monitoring
Monthly Health Summary Report
Critical Updates and Patching -
Desktop/Laptop Maintenance -
Server Maintenance -
8 x 5 Onsite/Remote Support -
Backup Testing -
Product Sourcing and Ordering -
24 x 7 x 365 Onsite/Remote Support - -
Vendor Management - -
Strategic Business Reviews - Quarterly Monthly
Included Support Hours - 2 Hours Per Machine Unlimited
Critical Issue Response Time - 8 Hours 2 Hours
  Starting at $10/month Starting at $40/month Starting at $60/month
 
Enforma IT was just what we needed when implementing our VMware and Windows Server 2012 environment. Their staff was knowledgeable, friendly, and always willing to answer our questions. - Nick A. (Chicago Real Estate Company)
 

Resources

2013 Guide to Basic Network Infrastructure

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